terms_and_conditions


Welcome to Signature Cloud. By using our website, social media pages, or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully.

1. Authenticity Guarantee

  • All products sold by Signature Cloud are 100% genuine and sourced from trusted brands and authorized suppliers.

  • We do not sell counterfeit or imitation products.

2. Product Information

  • We strive to provide accurate descriptions, images, and pricing for all products.

  • Product colors, packaging, or details may vary slightly due to brand updates or screen display differences.

3. Pricing & Payment

  • All prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated.

  • Accepted payment methods include Cash on Delivery (COD) and secure online payments.

  • Prices may change without prior notice.

4. Orders & Availability

  • Orders are subject to stock availability. If an item becomes unavailable after purchase, we will notify you and offer an alternative or refund.

  • We reserve the right to cancel orders in cases of incorrect pricing, suspicious activity, or unavailability.

5. Delivery

  • We offer nationwide delivery across Bangladesh.

  • Delivery charges and times will be communicated before order confirmation.

  • Delays may occur due to courier schedules, weather, or other unforeseen events.

6. Return & Exchange Policy

  • Returns and exchanges are accepted only for damaged, defective, or incorrect items upon delivery.

  • Opened perfumes, cosmetics, or skincare items cannot be returned for hygiene reasons.

  • Please see our [Return Policy] for full details.

7. Customer Responsibilities

  • Customers must provide accurate and complete delivery details.

  • Signature Cloud is not responsible for delays or failed deliveries caused by incorrect addresses or unavailability at the delivery location.

8. Limitation of Liability

  • Signature Cloud is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

9. Policy Changes

  • We may update these Terms & Conditions without prior notice.

  • Continued use of our services indicates acceptance of updated terms.

10. Contact Us

For questions or concerns, please contact us:

📍 Address: Rajuk Trade Center, Dhaka, Bangladesh
📞 Phone: +8801615936588
📧 Email: info@signaturecloudbd.com
🌐 Facebook: Signature Cloud​